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Terms & Conditions

Returns 
 
SGS stand by all products and guarantee that they are made from the highest quality materials and workmanship. However, if you are for any reason unsatisfied with your purchase contact us within 30 days to discuss a refund. All standard products (excluding custom sized or braided inlay products) returned in original condition will be exchanged for a credit, replacement or full refund (minus postage costs). Other orders will be addressed individually to come to a mutually agreed outcome (usually a modification to your order).
 
Delivery times 
 
Please note that whilst it is endeavoured to have standard products in stock a majority of orders are custom made. The average manufacturing time is 4-8 weeks (longer at peak times), if you have a deadline or would like a current delivery time please contact us before ordering. Also take into account postage times from Western Australia, approximately 3-5 days within WA and 5-10 days to the eastern states.